The Dead Pixels Society podcast

Growing the app-to-store print market, with Bruce Seymour, Autopilot Print

April 06, 2023 Bruce Seymour Season 4 Episode 109
The Dead Pixels Society podcast
Growing the app-to-store print market, with Bruce Seymour, Autopilot Print
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Show Notes Transcript

Gary Pageau of the Dead Pixels Society talked with Bruce Seymour, managing director, US, of Autopilot Print. In this interview, Seymour talks about the company’s decade-long history offering print-to-retail mobile apps, customer trends, the never-ending value of the photo print, and mass-market photo category success factors.

MEA offers ad tech and e-commerce solutions to help photo labs grow and drive customers into stores. More than 21,000 stores and photo labs in 11 countries are live on MEA’s technology platform. MEA owns photo printing apps including Photo Prints+, Photo Prints Now, Local Prints Now, and Printicular. MEA services customers worldwide and is based in New Haven, CT, and New Zealand. Autopilot Print is a complete technology solution for photo labs. The company offering includes targeted customer acquisition and tailored customer experiences that effortlessly convert traffic to paying customers.

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Hosted and produced by Gary Pageau
Edited by Olivia Pageau
Announcer: Erin Manning

Erin Manning  0:02 
Welcome to The Dead Pixels Society Podcast, the photo imaging industry's leading news source. Here's your host, Gary Pageau. The Dead Pixels Society Podcast is brought to you by Mediaclip, Advertek Printing, and IP Labs.

Gary Pageau  0:18  
Hello again and welcome to The Dead Pixels Society Podcast. I'm your host, Gary Pageau. And today we're joined by Bruce Seymour, the managing director of the US for Autopilot Print. Hi, Bruce, how are you today?

Bruce Seymour  0:30  
Excellent. Thanks for having me, Gary.

Gary Pageau  0:33  
A lot of people know, the Autopilot print brands like specifically Printicular but you're really part of a larger company that's based in New Zealand called MEA, can you talk about that?

Bruce Seymour  0:44  
MEA was started about 10 years ago, as a response to the mobile industry. take flight. So the letters mea stands for MacFarlane Engle, and Associates. And MacFarlane Engle and Associates is an innovation management company based in New Zealand. And shortly after the iPhone came out, we looked at it and said, Wow, this is an amazing opportunity, we really would like to be involved in this. And so we got in a room together and we thought about you know what we can do. And we decided that we didn't want to do just one thing, because we didn't want to go into a development cycle for six months or a year and then come out and you know, debut something to the market and and and see what happened. We thought rather, wouldn't it be cool to take a product lab approach to a whole bunch of different things, and let the market decide what was good and what was not good. And so that was the birth of m e a mobile. I'm in now that transition to MEA and then we created a business unit called autopilot print. And so in the early days, we're all imaging folks, right? So I have a background in display technologies. I hold five US patents. And the other partners are very, you know, media-oriented. So we thought, well, since the iPhone has this amazing camera, let's do something with that, you know, visual. And so that's where we started with. Back in the day, we had products that applied Super Eight filters to video, which was novel at the time. And we that was it was really cool. We had a product called Super Eight, which was kind of like Instagram for video. We did a partnership with Levi's. And that product actually ended up on the Kodak phone. So Kodak licensed the Kodak brand new phone company, Bullet Group in the UK. Yeah,

Gary Pageau  3:09  
I remember that one. Yeah.

Bruce Seymour  3:11  
Yeah. So our software, it was the Super Eight app on that phone was ours. Okay. That's how we got into the print space. And through software. And once we saw the success of, in Printicular, we started adding more retailers and doing more products. And then we ran out of retailers that had API's. Right. So we said, Okay, well, let's build software, so that we can onboard more retailers. So that was the birth of autopilot print,

Gary Pageau  3:54  
What about the Printicular app? Because that's sort of your flagship app. How was that conceived because it said back in the day, they're, they're really, you know, 10 years ago, let's say going to go eight or nine years ago, you know, the printer retail concept was not really developed at the time, per se, it was really more of shipped home was really where it was at. So what was the vision for particular always going to be, you know, print or retail? Was that always the vision of that

Bruce Seymour  4:23  
The origin of it is that it was actually a student project. Okay. Yeah. In New Zealand, we had a group of interns. And there was a real visionary at Walgreens corporate, a guy named Joe Rago. He had this idea that he could open up the Walgreens printers to third parties. And so it was his vision to create this API program. And so we read about it, and we were doing that super aid app. I had mentioned earlier, and we said, well, that would be cool if we could pray and photos as like Super Eight photos. And then my partner Rodney at the time said, Well, that's cool, let's do that. But also, let's just make like a really simple, you know, photo printing app. Or people can print Instagram photos. And so at the time, no, you couldn't, couldn't really do that. And Walgreens was a pioneer in the space having introduced a square four by four, print, right? So we had interns create color, and it was the first app in the world to print Instagram four-by-four prints. And it did you know, it started doing like $5 a day, and we're like, this is awesome. And then it's doing $50 a day, we're like, whoa, you know, and it just kind of went up from there. And then we said, Okay, well, what, what other retailers? Can we onboard? And then we ran out of retailers. So with autopilot print, the whole goal was let's create software. Let's give it away to small and medium-sized retailers, right, as a way to open up their printers for us. So it's a real win-win situation where we're saying, here's our software, it's free, use it, so we can give you sales. Right? Right. So so it's a pretty easy sales cycle retailer. Wait a minute, let me get this straight. software is free. You give it to me, and then you send orders to my store, right?

Gary Pageau  6:40  
Well, obviously, you're getting a piece of the transaction, because that's paid for that. But clearly, it's on you to drive the customers there.

Bruce Seymour  6:48  
Yeah, absolutely. Absolutely. So we do that. And so we have different different types of software for different retailers. Okay,

Gary Pageau  6:56  
You've got representation in 11 countries and talk about that, because you've got some brands here in the US. But on your website, you're talking about Ted's cameras, right as sort of an example of a specialty retailer who's using your product. Is it? Is that a white-label version of your app? Or is you just connecting to them?

Bruce Seymour  7:16  
So in that case, that's a white label. 

Gary Pageau  7:19  
Okay, so you dowhite label work to somebody wanted your app with their name on it, they can go to you and get that?

Bruce Seymour  7:24  
Yeah, absolutely. So if you look at one of our white label clients is photo first. Okay. And with photo first, we provide a white-label website. We have a white-label iOS app, and label Android app. And it's branded for them. We also do branded apps for, you know, printer manufacturers. So okay, or a printer manufacturer, if you are looking for ways to sell more ink paper. Plus, we can help drive that,

Gary Pageau  7:57  
you know, so it sounds to me like you've got sort of a bunch of different models, but along the same sort of technology platform. In some cases, you're in the customer acquisition business, right? You have to talk to consumers and get people to download your app. That's you got a curveball thrown to you in the last year or two with the new privacy concerns from Apple? How have you circumvented those concerns?

Bruce Seymour  8:18  
So we greatly respect user privacy, everything we do is encrypted, don't store credit card data on our servers. Like, most people in the industry, we use stripe. But you know, we appreciate and value, everyone's privacy, and I really have a whole Tim Cook in such high esteem for making that a priority within the company. So that definitely aligns with our values. You know, there's no silver bullet for user acquisition, you know, we just kind of bob and weave with what's available at the time,

Gary Pageau  8:51  
it's a grind is what it is everyone says it's just, it's just a grind. I mean, I've heard numbers as high for a website, he's I don't know about what it is for a mobile app. But for website, you know, if you want to get someone to come to your website and sign up for something, it's gonna cost you about 20 bucks. And that's just a lot of money to spend. So I've seen a lot of interest in people who want to be in that space, right, that consumer space, but they don't want any other piece. So I think what you're talking about as a business is pretty appealing, because you don't have to worry about output. You don't have to worry about the the other technology piece because you take care of that. Are you seeing interest from nonphoto brands who are interested in just you know, they've got customers and they want to be able to sell them something else?

Bruce Seymour  9:36  
It's interesting. It's a space that we're excited about, but we don't have any real customers be honest with you.

Gary Pageau  9:45  
Because I mean, I keep hearing these stories about oh, yeah, you know, this, this brand is of, you know, Gen X, whatever wants to get into photo because they have all these customers and then I'm just curious, are there any stories along those lines that you may have, but How many apps are there in their portfolio? Because there's like particular there's a couple more, right?

Bruce Seymour  10:05  
Sure. Sure. You know, there's about a dozen, a dozen apps portfolio across,

Gary Pageau  10:09  
are they the same app reskinned? Are there different features?

Bruce Seymour  10:12  
There's some flexibility in. In each app. There's differences in the user flow. Sure. We have different user flows for sure, for different circumstances. And

Gary Pageau  10:25  
as I mentioned, you can't give the same workflow for let's say, you know, the NBA team that you're working with, versus the consumer printing site you may be working with, there's some different Yeah, portfolio. Talk to me about the fulfillment side of it. You have besides connecting to, you know, 20,000, some retailers, and we also have some you work with some other partners around the country, right?

Bruce Seymour  10:49  
We do. We're very lucky there. There are some amazing partners across the United States and beyond, that we integrate with our main supplier is Fujifilm. They've been a wonderful partner for us. We also partner with smaller fulfillment places such as Alexander's. They're, they're really great partners for us. And then, you know, your standard, I'm sure. Standard places,

Gary Pageau  11:19  
most of my readership are those peoples

Bruce Seymour  11:22  
didn't, yeah, district. They know who they are. Yeah, I mean, I've never met anyone in this industry that I didn't get along with. It's a great industry. It's creative, folks. It's fun. I mean, at a base level, all you're doing is me making people feel good, right? Now, you get these photos in the mail, or you pick them up and you smile. And you know, it's products that are on your desk and on your walls. And it's just like, What a great space. We're just like, smile factory.

Gary Pageau  12:00  
That sounds like a great name for an app: Smile factory.

Bruce Seymour  12:03  
Right? Hold on, I'm gonna, I'm gonna write that one down. Yeah, yeah.

Gary Pageau  12:08  
Well, that is interesting about our industry, because I think that's one of the things where, you know, with the people that I talked to, in the industry, they're really passionate about that piece of either, you know, they want to be in the preserving memories, you know, family memories, or they just want to be sharing things or even, you know, displaying, you know, important memories on the wall or things like that. And that's highly unusual, I think, for a lot of E commerce type businesses, because, you know, how, you know, if you're buying a pair of shoes through an app, is that gonna give you the same feeling of seeing your own pictures when you pick them up at Walgreens or CVS. So I do think our industry is special in that way that there is a I don't know if it's a higher calling, or what the thing with thing is, but there is definitely something that I think is going to keep the industry going because you always hear, you know, every about three or four months, you know, oh my gosh, print is dead, you know, and consumer media, right? Or did you know you can make prints from your phone? And it's just like, you know, the kids have figured this out? Right? I mean, I'm sure you probably have some idea of how many downloads you're getting from younger people who are just now discovering printers if it's something new.

Bruce Seymour  13:18  
Yeah, absolutely. And you look at the space where there's the younger generations, using Fujifilm Instax Oh, yeah. And they love it. That's great. And, and about my son uses Instax, too. He has a camera. And it's novel for them. It's cool. And I don't want to admit how much money I've spent on insects film, but, you know, it's, it's fun. It's just fun.

Gary Pageau  13:45  
Yeah. And it's, that's one of the things I think is important is you have this, we want people to as an industry, we want people to print no matter what, whether it's at home, Fuji Instax, Polaroid, you know, their version of it, or, you know, the little Zink printers, you know, those are fine, too. I think there used to be a kind of a people turn up their noses at that gumball. That's not a real photo print. It's like, No, we just want people printing ink. Let's just keep them going and engage them in printing. I'm curious about are you still doing anything with that video, the eight-millimeter app or anything, like that sort of thing? And the reason why I ask is that it's always coming into the, the media these days about, you know, the nostalgia piece of the industry. And now, you know, traditional digital cameras are now hot again, among 20-year-olds, you know, they're using 10-year-old cameras. Have you thought about like reviving that for that audience? Or did that ever go away?

Bruce Seymour  14:42  
We, you know, it's a resources issue. We're a private company. So we're not, you know, we're not VC funded. It's, it's our money, it's founder money. So, you know, we've got to make decisions on what we can prioritize and what we can't so that product line is kind of sunsetted. We have, we have the code, it's there. But it's just about priorities. I remember, about three years ago, we had a project that I was super excited about, we used machine learning to create filters based on specific artists. So we had, you could take a photo, and you could apply a filter and make it look like Saison or Matisse, Picasso. But at the time, ml was newer. You know, it's been around since the 60s, but it's, it's newer, it would take like, five minutes to for the filter to apply. So it was like it was just not, it's just not there,

Gary Pageau  15:46  
you know, ready for primetime.

Bruce Seymour  15:49  
Yeah, yeah, we've chosen to stay away from the filter space. But it's not because we don't love it. We do. We do love it. So I would like to get back there someday.

Gary Pageau  15:59  
Because that I mean, that it's interesting because that sort of awesome exploded in the last few couple months. You know, the Erica, yes, AI-generated, you know, avatars and things like that. It's just and, you know, and I'm hearing from people, people are actually printing those. I mean, there there is some output being generated through those images, which is kind of crazy.

Bruce Seymour  16:19  
Right, so people print pictures for three reasons. They took it there in it, or they interacted with it. Okay. Meaning they created it or photoshopped it?

Gary Pageau  16:34  
Yeah. Because so so the creative component, they're emotionally invested in it.

Bruce Seymour  16:39  
Yeah, absolutely. Exactly. That's exactly right. So yeah, so So, the new generation of AI-powered imaging is super exciting. We're, we're in that space, we've got some products coming out, you know, over the next couple of years that are gonna be super, super exciting.

Gary Pageau  16:59  
And then you talk also about, they're in it. Right? That's, yeah, there's a second reason. So they're, you know, it's a picture of them on a beach or something, they want to print that then experience it. Now talking about that, because you've got some partnerships with people who are like big brands, right? Who I want people to experience their brands and then print them.

Bruce Seymour  17:23  
So absolutely. Brands are looking for ways to engage, there's a new, why isn't a new, there's feelings that we want brands to have experiences, right? We want to, we want to create experiences with these brands. And one way to do that is through licensed content. Sure. So we have relationships with organizations that enable us to bring licenses, including Barbie, and Hot Wheels, and NBA, and those products are new. And they're super exciting.

Gary Pageau  17:57  
Yeah, I mean, I've heard of different people trying different things. I know, there was one of your partners Fujifilm up in Toronto, in Canada, they had a partnership with the Toronto Raptors for to do some things with printing on-site to do something, I don't know if they're still doing that, because that was pre-COVID. And we all know what happened with that. But, but I think that is a big opportunity for someone like yourself, because people really do want now more than ever, I think to integrate their personal content with branded content. I think that merger of that is a big opportunity.

Bruce Seymour  18:30  
Absolutely, it's it's super exciting. And it fits with amazing brands like Barbie and Hot Wheels. Yay, you have high-quality products that people really enjoy and cherish.

Gary Pageau  18:48  
And so and even then you can have those now, would those be a print-on-site type thing? Or that'd be a printer home or print or retail? Or is that just got to the partner how they want to do it, right? Yeah,

Bruce Seymour  18:57  
yeah, it's up to the partner. A lot of this is delivery.

Gary Pageau  19:02  
One thing I've was about just normal four-by-six prints, those are still going strong. And I think that's what people in the traditional side, the industry tend to kind of overlook, because, you know, clearly a lot of the growth is in things like cards and mugs, and wall display canvas. Those are growth areas but you guys do a ton of prints just four by six parents can talk about that piece of the business.

Bruce Seymour  19:29  
There is no better value on the planet Earth than a four-by-six photo print. You can get it for 29 cents. In some places you can get it for 19 cents. There simply is nothing on this earth that you could buy that will give you that same value. It's a complete no-brainer, right? You want to bring joy to someone If you print a four by six, and you stick it in a birthday, it's every occasion, every day, everywhere in the world, there's a reason, four by six is so successful. And that's it. It's the perfect product. I mean, think about how many four-by-six prints you can get for a cup of coffee. Interestingly, in the 80s, a cup of coffee was, you know, 25 cents. four-by-six print was 25 cents. 30 years later, for four years later, guess what, a four-by-six print is 25 cents. And a cup of coffee is $5.

Gary Pageau  20:42  
Exactly. And print quality is even better. That's the amazing thing, the print quality we're getting now at for the 25 cent print is better than what you would get, you know, 40 years ago in the 80s. Not not the 80s. But there's a quantum quality Absolutely,

Bruce Seymour  21:00  
absolutely. In that's one thing that I really encourage everyone to do is raise their prices. There's, there's no reason there's just no reason you should be selling a photo print for under 50 cents. It's just It's chaos. It's like, you know, and people are like, Oh, well, you know, this works. I mean, what on the planet? Can you get for 50 cents? You know, well, you can get two four-by-sixes what? Yeah, just absolute insanity that that prints are, are this inexpensive. And so I always, to varying levels of success, encourage retailers of every size to please raise your prices, please.

Gary Pageau  21:57  
Well, and I looked at looking at that it's self-serving because obviously, your end of the commission is going to get bigger. But on the other hand, you know, their margins are going to be the same sold, they'll make no money. So is there any data to back that up? Because then any research on the price elasticity of printers that just it just got assumption of you being in the industry a long time thinking this, this

Bruce Seymour  22:19  
is data-driven? It is not a coincidence, we are the highest-priced print and our most successful markets. And in some markets in some countries, where the highest-priced print in the country

Gary Pageau  22:36  
printing to the same retail outlets, or, you know, how does that work? I mean, if you've got because I'm sure you know, some of these people who have, you know, an API that's open, multiple brands can print to them and you're printing, you're actually priced higher and versus some of your competitors that market. So does that work? The price

Bruce Seymour  22:55  
is determined by the path, right. So if your path is home delivery, and you're buying in bulk, you're gonna get a lower price. And if your path is walking into a retail store, into a kiosk, you're gonna get a different price. And if your path is through a mobile app, it's a different price. People have already accepted this point, people understand. And so retailers are concerned, Won't this customer get upset? If they order on the app? And it's 50 cents and they walk into the store? And it's 25 cents? If they buy it on the kiosk? And the answer is no. Any customer that is going to get upset, just ordered on the kiosk. Cancel the existing order. Ordered on the kiosk you want to save 25 cents, walk into the store, deal with dirty cables, get your phone hooked up and put it out have a ball. The reality is no one cares. They're all paying double to do it through the app. Why? Because the price is too cheap. I mean, it just proves my other my earlier point is like, you know, I'm telling you flat out people pay doubled printed through the app than to do it in the kiosk. So yes, so some retailers are concerned that they may upset customers because they have different price points for different channels. But what I'm telling you is the channel defines the price point. That's the way it is now. And if you're not doing it, it's a mistake.

Gary Pageau  24:43  
You know, that's interesting, because I think that kind of goes back to a very traditional thought in the photo space, which is, you know, very process orientated, not market-orientated, right? I can make a four by six for this amount of money. So I'm going to market you know eight percent or whatever it is, and just that's the process, what you're saying is that the customer is now so nuts, none are sophisticated, but they're discerning enough to know that if they go through a different path, they're going to have a different price

Bruce Seymour  25:14  
or they don't care, you know, in the customers that are that price sensitive, are looking in advance at the cheapest path.

Gary Pageau  25:24  
That's interesting. That I mean, that just gives me no way to think about that. Because that's, does that transfer and other products too? Because you do your apps do have, you know, the jigsaw puzzles? And all the other stuff? Visit transfer to that too? Do you think? Or is it just four by six prints? Because that's such a, you know, a

Bruce Seymour  25:44  
marketing digital goods for over 15 years. And so I've built up this base of, of knowledge based on the experience, in my experience is that, you know, when we used to price apps, we would sell, you know, 100 apps a day at $1. And if we change the price to $2, guess how many we would sell 50. Right? So the revenue is the same. But the price doubled? Because markets are that crazy, efficient? I mean, is that in today, you can get the feedback in such real time. It's stunning. It's stunning.

Gary Pageau  26:29  
Do you think, because you just hit on something that is I think is really key. Because there's a lot of people out there lamenting, for example, the fact that there's not a lot of industry wide research, like there used to be like when PMA used to do it. And yes, my friends that Rise Above Research, do some industry-wide stuff. But there's a lot of there's not as much as there used to be out there. I've always encouraged people look at your own data, right? Look at your own customer information and data and your customers will tell you what they want, and what they react to, like you said, you know, play with pricing in certain areas and just see what happens. And it seems like there's not a lot of receptivity to that.

Bruce Seymour  27:10  
Yeah, I agree, I think you need to, to be data-driven, and you need to experiment, we we have a lot of internal data. You know, we work with a lot of third parties. So we compartmentalize that data, and we do not share it. But you know, within that segment of a specific area, geography or product line. Yeah. Today, in today's world, you need to be data-driven, because your competitors, or, or,

Gary Pageau  27:45  
or the or, and from a photo standpoint, I think what's important for people to realize is, you know, we're competing against as a category against other people's discretionary income. Right? If they're not buying a photo, they're buying something else. And so we have to be, you know, where the customer wants to be when they make when they when they make that print, you know, you work with a lot of big retailers, mass retailers, big brands, heard a lot in the last couple of months about concern for the category, in the sense that we have, you know, Costco doing what they did, where they, you know, basically, you know, kick people over to Shutterfly, and then you have target turning, closing basically their thing. But on the other hand, when I talk to other brands in the category, they're wildly optimistic about the growth, what's your perception on the growth, especially in the mass market for photo,

Bruce Seymour  28:37  
the growth is a function of the investment in the space. So if you look at Target, they had dirty old kiosks that were not invited, they're placed in the corner. They were dirty and dusty, because they didn't invest in that. But what other retailers understand and not just in the US, but globally, is that we're a secret weapon to get foot traffic, or we drive and in store visit. And there was an article years ago in the Harvard Business Review about a large pharmacy chain in the interaction of mobile apps. And it they proved they show that, you know, there's an enormous value in getting that customer interaction within the app and getting that foot traffic and so the companies that have invested in photo, understand the value of getting that customer in the store, you order of the four by six print, and it's you know, your average order is you know, whatever, you know, $3 $4 you go to the store and you end up spending an average ticket of you know, I don't know what it is, I truly don't but they do and they know It's it's very valuable for them to get that footfall. We help we help them. We, you know, that's it, we drive foot traffic.

Gary Pageau  30:10  
Well, the reason why I mentioned that is because I think you've hit on the point exactly. Because we look at the successful mass retail players in the category, you know, your Walgreens or CVS. They have dedicated people who are, you know, they make it a priority. They have good locations for the kiosks and the apps and there's in their stores. And it's obvious they but they understand the category and driving it. So when a target pulls out it, I'm i That's exactly the well, they weren't that big of a player to begin with. They're a big brand, everyone knows the brand. But in photo, they were not big at all, because I don't think they've had a dedicated photo buyer. And probably we tenure

Bruce Seymour  30:50  
stores. They're very sophisticated. They're very smart teams. They understand the photo space, they understand what it takes to be successful. And they understand the impact to the broader company when they are. And so if you look at the investments across these retailers in equipment, it's it's really exciting. And again, these are very sophisticated organizations, and they wouldn't be dedicating investment unless there's a return on it.

Gary Pageau  31:26  
Sure, why No, I think I think it bears that out. If you look at, you know, the, like I said the names I was mentioning earlier, you know, they're clear that people are investing in the category and there appear to be growing. So what are some of the other output options that are available within your apps? Because one of the challenges I'm hearing from people who have, you know, an app is now there's almost an infinite number of products, right? And infinite number of partners who can make those products, because if you want to, you know, a six-inch mug, you go to this guy, if you want an eight-inch mug, you go to that guy? And what is your process for determining appropriate products, I guess is where I was going with it. Because you really, even though it's an infinite store, you can't put that on the front page of

Bruce Seymour  32:18  
it. Yeah, absolutely. You know, we don't I don't have a silver bullet for that. That answer. You know, we do a lot of AV testing. And if you look at it organizationally, it's just a question of what, products does our team believe in? You know, you mentioned Costco. Earlier, Costco is my favorite store ever. Right is the best. And one of the reasons is, it's the best is because they have this procurement team, who is just exceptional at their jobs they like if you look at that the Kirkland private label, right? The best stuff I own is Kirkland. It's like, you know, I had this belt for like, 10 years, and I went through like four other belts. And I'm like, Man, I gotta get another one of these belts will go, what brand is it? Pull, pull it back. It's Kirkland. You know, I have like, you know, four blue shirts. Right. And I'm like, I gotta get rid of, you know, there's for various reasons, you know, is disposing so my blue shirts, the one that I kept my favorite one, Kirkland. Because they employ great buyers, they care about what they bring into the store, and they likely use it themselves. So we're in the same space, we have a great team. They care about what they bring in than awkward. And as a result, I think that that caring attention shines through.

Gary Pageau  33:57  
Cool. Well, Bruce, how can people reach out to you to learn more about your either white label apps or connecting to your network? What would be the best way? That's

Bruce Seymour  34:08  
always our website, which is autopilotprint.com. Or you can reach out to me, Bruce@autopilotprint.com. or text me at 860-628-1787 That's my personal cell. Send me a text, I'll hitcha back.

Gary Pageau  34:26  
Wow. All right. Well, thank you, Bruce, for your time and best wishes for.

Bruce Seymour  34:30  
Appreciate your time. Thank you for having me.

Erin Manning  34:34  
Thank you for listening to The Dead Pixels Society Podcast. Read more great stories and sign up for the newsletter at www.thedeadpixelssociety.com

Transcribed by https://otter.ai


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